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4.89 store rating (660 reviews) | 4.67 product rating

Starkey Genesis AI 24

(13 customer reviews)

TeleCare Included with an Audiologist

  • Programming & Free USA Shipping
  • Remote Adjustments via Starkey App
  • Live Video Visits & Counseling
  • Unlimited Domes & Wax Guards
  • 60 Day Trial – 100% Money Back

Call 877-238-0640 to Order

Open M – F | 8 – 5 CST | Online 24/7
Or Simply Checkout Online

Starkey Genesis AI 24 Model Information

*Note that the Starkey Genesis AI 24s come in a rechargeable RIC and rechargeable custom CIC form factor as well.
The Starkey Genesis AI 24 is the best technology offered by Starkey within the Genesis AI family. The Genesis AI 24 technology level delivers Premium performance by FitHearing standards.
Premium technology will provide the most filters and programs, making these devices ideal for those with active lifestyles. The additional processing channels in the Genesis AI 24 will deliver quality sound in any environment, including busy social gatherings, outdoor activities, restaurants and concerts. If you enjoy noisy outings such as these, the Starkey Genesis AI 24s may be the hearing aids for you.
Genesis AI 24s feature two different form factor options, namely the traditional Receiver-in-canal (RIC) or Behind-the-ear (BTE). Both the RIC and BTE styles fit comfortably behind the ear, with the Behind-the-ear offering more power than the traditional Receiver-in-canal. Theses are made-for-smartphones so you can stream calls, music, and other audio directly through yours.
Genesis AI 24s utilize either a size 312 battery, which requires replacing every week, or a size 13 that will extend battery life by a few days.  
For additional questions and information about Starkey Genesis AI 24s, you may find more specific details on Starkey’s website.
Call 877-238-0640 today to speak with a customer care specialist. Our team will address all of your needs regarding the Starkey Genesis AI 24 or your general hearing concerns.
Your search for the right hearing loss solution ends here. Not only do we offer the best prices on the latest technology, but more importantly, we have a team of telehealth Doctors of Audiology to assess the proper technology level and features for your needs!



Battery Type

Batteries (Included), Rechargeable (Charger Included)

Key Features

Bluetooth Streaming, Newest Technology, Rechargeable Option

Best For

Active Lifestyle

60 Day Trial

100% Money Back

Hearing Care Package

Pair of Hearing Aids & Lifetime TeleCare

Color Choice

Beige, Chestnut, Graphite Grey, Silver, Tech Black, White, Caramel



Warranty Length

3 Years

Stream with


13 reviews for Starkey Genesis AI 24

Based on 13 reviews
1-5 of 13 reviews
  1. Verified reviewVerified review - view originalExternal link

    These are amazing little pieces of technology- so far.

  2. Verified reviewVerified review - view originalExternal link

    Function well for hearing but blue tooth does not work with my phone.

  3. Verified reviewVerified review - view originalExternal link

    Love the new ones, I had starkeys before as well, they sound perfect to me. App is super easy, couldn’t be happier!

  4. Verified reviewVerified review - view originalExternal link

    So far as I can tell these are outstanding devices. Service from Starkey was outstanding, resolving a feedback issue. Their app “My Starkey” is a great app, I was able to do a update for my hearing aids without a hitch.

  5. Verified reviewVerified review - view originalExternal link

    I am pleased with my Genesis AI 24 aids. I especially like being able to use the app on my phone to adjust for different environments.

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Complete Telecare Included with a Doctor of Audiology
Phonak hearing aid app

Expert Programming by an Audiologist

A FitHearing Audiologist will program your hearing aids, and they will be on your doorstep in about 7-10 days. At this time please contact our patient care team, in order to request any consultation or adjustments with one of our Audiologists. Please simply upload or send a recent audiogram to and proceed by calling us or buying your hearing aids on our online shop.
phonak remote care

Live Adjustments with an Audiologist

Most hearing aid users need several visits with their Audiologist. A few remote video visits & adjustments will ensure optimal performance from your hearing aids. Speak to an Audiologist regularly, via face-to-face telecare visits, and the Audiologist will remotely access your hearing aids to make adjustments.  Receive a 100% refund if you are not satisfied after 60 days.
remote care

Responsive Support from an Audiologist

Receive same day, pre-sale and post-sale consultation and support from a Doctor of Audiology from Monday-Friday during the hours of 8AM - 5PM CST. Additionally, speak directly to a patient care coordinator during these times and receive instant solutions to your needs, such as Bluetooth connectivity, hearing aid maintenance and troubleshooting.

Contact Us to Order

Call 877-238-0640

Open M-F | 8-5 CST