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Bojidar Detch
Reviewer
5/5
Richard Collin
Reviewer
5/5
Possibly an unforseen delay in shipping over the week end
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2 hours ago
Glenn Borchardt
Reviewer
5/5
Amy was prompt, explaining the need for a more recent hearing test.
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2 hours ago
Martin
Reviewer
5/5
Excellent prices and excellent service. I messed up my hearing aid order, and they sent the correct ...
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items very promptly and at no cost to me. I'm a very satisfied customer. Full disclosure - I DIY my own hearing aid programming, so I have no experience with their ability to give you a good programming fit.
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3 weeks ago
Dan M.
Reviewer
5/5
This is my third pair of hearing aids, and my first experience with FitHearing. This was - by far -...
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the easiest and most pleasant experience. Support has been great and the follow up to questions has been timely. I shopped around before I purchased this time and would HIGHLY RECOMMEND to anyone considering hearing aids to go with FitHearing.
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1 month ago
Josef H.
Reviewer
5/5
I found FitHearing after being shocked at the quotes I received for my out-of-pocket costs for heari...
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ng aids that supposedly were largely covered by my insurance. With the results of a new hearing test (that was covered by my insurance), FitHearing's prices saved my a couple thousand dollars. It's service was excellent. They even communicated with me over the weekend and promptly programmed and shipped new high-end hearing aids to me. I definitely recommend FitHearing and would buy from them again.
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2 months ago
Shazia
Reviewer
5/5
Amazing experience all the way from sales to customer service and the specialist.
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2 months ago
Rafael T.
Reviewer
5/5
My experience with FitHearing from start to finish of the process has been absolutely fantastic. I...
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was hesitant at first of purchasing hearing aids from an online provider. After doing extensive research I am very happy that I found FitHearing as all of my interactions during and after I placed my order has been great. My audiologist quoted me a price that was double than what I actually paid for with FitHearing for the same exact brand and model. The entire ordering process was seamless and very easy. All I had to do was upload my hearing test and complete the order in their very user friendly system. I received my order in less than 1 week via FedEx. I received various emails along the way explaining how the process would work. Then I was assigned a Patient Care Coordinator (Anna) that has been very helpful and kind. I had some questions that I emailed to her and she responded right away with all of the information that I needed. I highly recommend FitHearing for anyone that wants to save money while getting truly excellent service from their very knowledgeable and courtesous team.
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Verified review - view original
2 months ago
Rick
Reviewer
5/5
Can't enough great things about this company and service I have had. Website needs a little help bu...
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t customer service and delivery was outstanding. I had the hearing test mailed to me timely and so easy. I ordered and manufacturer sent the wrong item. Fit Hearing, and Amy in particular, immediately had the correct ones sent out and allowed me to use the ones that were sent until the correct ones came in. Support has been great. I would definately purchase from them again and again.
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Verified review - view original
2 months ago
James O Thomas
Reviewer
5/5
I have received good customer service but always have to wait sevral hours.
Verified review - view original
2 hours ago